Privacy Policy

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Information Collection

Journee Maman Travaille collects personal information such as names, contact details, preferences, and travel history to provide tailored travel services. We gather data through direct interactions, website visits, inquiries, and forms submitted by users. All information is collected with consent and used exclusively to enhance your travel experience. Additionally, we may collect demographic data such as age and location to help us better understand the needs of our clients and deliver more relevant services. This information helps us create personalized travel itineraries and recommendations. We ensure that all collected data is stored securely and in compliance with relevant data protection regulations.

Use of Personal Data

Collected data is utilized to customize travel itineraries, respond to inquiries, and ensure smooth communication. It helps us process bookings, confirm travel arrangements, and provide you with important travel updates. We may also use it to send updates about our services, exclusive promotions, and new offerings. Your information is not shared externally without your explicit consent, except when required by law or in response to a legitimate business need, such as processing payments or fulfilling legal requirements. We may also use this data to perform internal analysis to enhance our services and customer experience.

Data Protection

We implement strict security measures to safeguard personal information from unauthorized access, misuse, or breaches. Our data protection practices include encryption, firewalls, and secure protocols to protect your information during transmission and storage. Our systems are regularly updated to ensure data integrity and privacy. Access to personal data is limited to authorized personnel only, and we ensure these individuals undergo regular privacy training. In case of any data breach, we have established protocols to notify affected clients promptly. We also continuously monitor our systems for vulnerabilities and address any potential risks.

Communication and Updates

Journee Maman Travaille uses your contact details to provide relevant travel updates, special offers, and important notifications regarding your trips. This ensures you receive timely information about your travel plans, itinerary changes, or promotional events. You can opt out of non essential communications at any time, such as newsletters or marketing campaigns, through the unsubscribe option in our emails or by contacting us directly. We are committed to providing clear options to manage your communication preferences. Should you choose to receive updates, we may occasionally send you useful tips or exclusive offers related to your travel interests.

Third Party Services

We may collaborate with trusted third party service providers for transportation, accommodation, event planning, and other travel related services. These providers include airlines, hotels, tour operators, and local event organizers. We ensure that these third parties comply with privacy standards and handle your data responsibly. Before sharing your information with third party service providers, we evaluate their security and privacy practices to ensure they align with our policies. Your data will only be shared with these providers to fulfill travel services that you request. We also ensure that third party contracts include necessary clauses to protect your personal information.

User Consent

By engaging with Journee Maman Travaille, you consent to our privacy practices, including the collection and processing of your personal data as outlined in this policy. We prioritize transparency regarding how your data is collected, used, and shared. We provide clear options to update, withdraw, or manage your consent at any time. If you do not wish to provide certain information or revoke consent for specific uses, you can notify us, and we will ensure that your preferences are respected. You may also choose to limit or restrict how your data is used for marketing purposes. By continuing to engage with us, you acknowledge and accept our privacy practices.

Data Retention

Personal information is retained for the duration of our travel services or as required to comply with legal obligations. We store data securely and take measures to prevent unauthorized access. After the completion of services, data is securely deleted or anonymized as per our data retention policies. If you wish to have your personal information deleted before this period or request specific data removal, you may contact us directly, and we will process your request in accordance with applicable privacy laws. We also retain data as needed for audit or legal purposes, in compliance with our operational policies.

Customer Feedback

Feedback and reviews shared by clients are stored and used to improve our services. Your input is essential in helping us identify areas for improvement, and we welcome suggestions for enhancing your travel experience. With your consent, we may use testimonials for promotional purposes or case studies, ensuring that no sensitive or personally identifiable information is disclosed. We may also analyze the feedback provided to develop better travel packages and services tailored to customer preferences. Your opinions matter, and we strive to use this information to enhance our customer satisfaction levels.

Policy Updates

Journee Maman Travaille reserves the right to update this privacy policy to reflect operational or legal changes. Any updates will be communicated to you via email or website notifications to ensure that you remain informed about our practices. We encourage you to periodically review this policy to stay up to date on how your data is being protected. Significant changes will be clearly highlighted so you can easily understand the impact on your personal information. By continuing to use our services after updates are made, you accept the revised policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

Email: info@journeemamantravaille.com

Phone: +91-9384968787

Address: 82, Anna Pillai St, Sowcarpet,
Perumal Koil Garden, George Town,
Chennai, Tamil Nadu 600001